We're Reimagining Laundry — And We'd Love for You to Be Part of It
Dear Backers,
First off, thank you. Your continued support of Got Laundry, and us, over the past 15 years has helped us grow from a neighborhood staple into a Philadelphia institution, and we'll forever be grateful.
In 2010, we — along with our growing squad of now seven amazing kids — launched our laundry business with the mission of providing families, like yours and ours, with the ability to spend more quality time together, and less time doing laundry … and we couldn’t have made it without you!
Today, we’re reaching out with exciting news — and a unique opportunity.
INTRODUCING LOADLESS
We're launching a new kind of laundry company — one that uses smart technology to make laundry care faster, cleaner, and more affordable than ever before. Think: optimized pickup and delivery, real-time order tracking, eco-friendly systems, a seamless app experience, more responsive customer service, and a national footprint — all built upon the same trusted foundation you already know.
Imagine DoorDash, but for laundry.
JOIN THE MOVEMENT
This isn’t just a service upgrade. It’s a revolution in laundry, and we want you to be part of it.
That’s why we’re inviting our most loyal customers and friends — like you — to invest in our crowdfunding campaign. Your support will help us:
- 🚚 Expand our smart delivery fleet
- 📱 Launch our mobile app and customer portal
- ♻️ Upgrade our network of energy-efficient machines
- 💨 Hire and train a next-generation team
This is more than an investment in laundry. It’s an investment in your community, in better service, and in us — company founders that have already proven we can deliver.
BACK OUR CAMPAIGN
By pre-purchasing one of our laundry packages, not only will you be backing our campaign and receiving exclusive early-bird rewards, but you’ll also be among the first to experience our newly revamped, premium laundry service.
Every pledge fuels our movement. Every backer makes it real. Thank you for helping us grow into something bigger and better. We couldn’t do this without you.
With gratitude,
Ray and Takiyah Wall, Co-Founders
Most Recommended
Our signature product
Please consider pre-purchasing a one-month “All-You-Can-Stuff” Family Plan for $249, which includes twelve (12) “All-You-Can-Stuff” bottomless bags of laundry, picked up biweekly, professionally washed, dried, folded and returned to your doorstep the same day.
Not only will you be backing our campaign and receiving exclusive early-bird rewards, but you’ll also be among the first to experience our newly revamped, premium laundry service.
Meet our co-founder
The Laundry King
At the core of our business is a simple commitment: to deliver the highest quality laundry service with unwavering attention to customer care—while respecting the environment every step of the way.
We use state-of-the-art, energy-efficient washers and dryers that minimize water and electricity use, helping preserve our planet’s valuable resources. Our professionally trained team takes pride in their work, treating each order with care and precision to ensure a clean, beautifully folded, and thoughtfully packaged result.
As a husband-and-wife team, this business is more than just a job—it’s our shared passion. Together, we’re proud to run a company that prioritizes service excellence, sustainability, and community values in everything we do.
"We're passionate about laundry because it’s more than just clean clothes—it's trust, reliability, and family time given back to our customers. And with your support, we can bring that experience to more people, powered by new technology and the same care we’ve always had."
The problem we're solving
Laundry is a $185 billion problem that’s still eating away at our most precious resource: time.
The average American spends 240 hours a year and $1,500 doing laundry — a chore nearly everyone dreads. 88% of all laundry is done by women, who rank it as their third most time-consuming task, just behind cooking and cleaning.
This isn’t just inconvenient — it’s a daily tax on productivity, free time, and peace of mind. In fact: 1 in 4 women would rather have help with laundry than be taken out on a date; 30% of people would give up wine, liquor — even bacon! — just to avoid laundry for a single month.
Despite the pain, only 3% of the 120 million U.S. households use professional laundry services. That gap represents a massive opportunity.
The solution you're supporting
We’re reimagining laundry for the modern era — making it faster, cheaper, and easier through technology, logistics, and service design.
Our tech-driven model combines: transparent, simplified pricing; efficient, local operations that lower overhead; a digital-first experience that brings laundry to your doorstep with just a few taps. This approach allows us to offer high-quality wash & fold services at a price point that works for busy individuals and families — not just the ultra-wealthy.
We’ve already partnered with: a Fortune 100 logistics provider to streamline pickup and delivery; a leading AI-focused tech company to help optimize operations; and a Harvard-led team of advisors and investors who believe laundry is the next frontier in household convenience.
We’re betting on ourselves — and on a smarter, better way to do laundry. Join us by pre-purchasing a laundry package today — and help bring this vision to life.
How It Works
Ready to back us? Getting started is simple — here’s how it works.
Choose
Select the perfect laundry package or gift card for your needs.
Redeem
Receive details on redeeming your laundry package, rewards and updates.
Enjoy
Enjoy the benefits of your purchase and backing our campaign.
What Our Customers Say
"I’ve trusted Ray and Takiyah with my laundry for over a decade, and the quality has always been second to none. Everything comes back spotless, perfectly folded, and smelling fresh. Knowing that their new company is using tech to make the process even better—I’m all in. If they're behind it, I know the quality will be top tier."
"Ray has always run his business with honesty and heart. There were times I overpaid by accident, and he’d always catch it and make it right. He’s never cut corners, never let me down, and always done right by his customers. That kind of integrity is rare. I’m proud to back his new venture because I know it’s built on the same solid values."
"What sets Ray apart is how responsive he is. Whether I texted about a special request or had a last-minute change, he always got back to me quickly. He listens, he communicates clearly, and you never feel like you're just another ticket in a system. I can't wait to see how he brings that same personal touch to the new business."
Featured Products
Back our journey by selecting one of our featured packages.
$199 Individual Plan Monthly Laundry Service: 8 "All-You-Can-Stuff" Bags
$199 Individual Plan Monthly Laundry Service: 8 "All-You-Can-Stuff" Bags
$249 Family Plan Monthly Laundry Service: 12 "All-You-Can-Stuff" Bags
$249 Family Plan Monthly Laundry Service: 12 "All-You-Can-Stuff" Bags
$299 MegaFamily Plan Monthly Laundry Service: 16 "All-You-Can-Stuff" Bags
$299 MegaFamily Plan Monthly Laundry Service: 16 "All-You-Can-Stuff" Bags
LoadLess Gift Card
LoadLess Gift Card
Back Us & Get Exclusive Rewards
As a thank-you for your support, we’ve created limited-time reward tiers. Whether you contribute $100 or $1,000, there’s a reward for everyone — and every bit of support helps us grow.
Laundry Cheerleader
Get this reward tier at a special early bird price with exclusive perks.
Includes:
- A personal thank-you shoutout on our website and social media
- Access to exclusive backer updates and behind-the-scenes progress
- Early access to the LoadLess app (beta version)
- LoadLess digital sticker pack to share your support
- LoadLess "Founding Member" digital badge in the app
Laundry Legend
Get rewarded with our most popular package, and enjoy additional perks.
Includes:
- All previous perks
- LoadLess branded tote bag or t-shirt (eco-friendly material)
- Priority access to new features and services
Laundry Gamechanger
For the true believers who will enjoy premium exclusive limited edition items.
Includes:
- All previous perks
- VIP invite to our virtual launch party
- Your name listed on our "Founding VIP Wall" on the website
- Exclusive early invite to pilot new cities as we expand
LoadLess Visionary
Perfect for the ultimate show of support, backing us and becoming part of our legacy, in a big way.
Includes:
- All previous perks
- Personal thank-you video from the founders
- VIP input into feature roadmap — help shape the future of the app
Frequently asked questions
What exactly am I backing when I pre-purchase a laundry package?
By pre-purchasing a laundry package, you’re helping us fund the development of a new, tech-driven laundry experience—built on the same high-quality service you’ve come to know over the past 15 years. Your package will be redeemable once our new mobile app launches, giving you priority access to an improved, app-based laundry pickup and delivery system.
When will I be able to redeem my laundry package?
We’re aiming to launch the new app within the next 3–4 months. As a backer, you’ll be the first to get access. We’ll keep you informed every step of the way with regular progress updates and an official launch date once we’re closer to completion.
What happens if there are delays or the app doesn’t launch on time?
We’re committed to transparency and keeping our supporters informed. If there are any delays, we’ll communicate openly with regular updates. Rest assured—your pre-purchased package won’t expire, and it will be honored as soon as the new service is live. And because this business is built on 15 years of trusted service, your support is in experienced hands.
Will I be able to use my pre-purchased package with your current laundry service?
No, your pre-purchased package is specifically for the new app-based service. This allows us to track and fulfill backer rewards properly and ensures you get access to the new features, pricing models, and convenience that come with the upgraded platform.
Is my purchase refundable if I change my mind?
Because these funds are being used to build the new service, all pre-purchases are final and non-refundable. However, your package will remain valid indefinitely and can be redeemed once the new platform is launched. We stand by our reputation, and our goal is to deliver a better-than-ever experience that exceeds your expectations.
How will the new app-based service be different from your current laundry business?
The new service is built for convenience. Through the app, you’ll be able to schedule pickups and deliveries, track your order in real-time, manage payments, and customize your laundry preferences—all from your phone. We’re taking the same trusted service and making it faster, smarter, and easier to use.
Moreover, you will not have to worry about the weight of your bags, as we will not charge by the pound. Therefore, fit as much as you can into our “All-You-Can-Stuff” bags!
Will pricing be different once the app launches?
As a backer, you’re locking in discounted pricing ahead of launch. After the app goes live, laundry packages may be priced higher to reflect added convenience and expanded features. Pre-purchasing now gives you the best value and priority access to the new system.
What areas will the new service cover?
Our new tech-driven laundry service is designed to reach 97% of U.S. households, giving us a truly national footprint. The new platform will allow customers to schedule laundry pickups and deliveries virtually anywhere in the country — whether you’re in a big city, a small town, or a suburb.
So, whether you're in Philly, Atlanta, Austin, or Albuquerque, you’ll soon be able to access the same reliable, high-quality laundry service — all through a simple, convenient app.
How will I get updates about the app development and launch?
Once you pre-purchase a package, you’ll be added to our backer list and receive exclusive email updates. We’ll share behind-the-scenes progress, beta access opportunities, and the official launch date so you’re always in the loop.
What if I have special laundry instructions—will the app support that?
Yes! The app will let you save detailed preferences—like detergent type, dryer temperature, hypoallergenic needs, and more—so your laundry is done exactly how you like it every time. You’ll even be able to update these settings at any time through your profile.
Trusted partners
Our obsession with providing premium client service has earned the trust of a growing number of partners.
